Please read these Promotions terms and conditions (“Terms and Conditions”) carefully.
Participation in this Promotion will constitute your agreement to comply with these Terms and
Conditions. If you do not agree with these Terms and Conditions, please do not participate in
this Promotion. Please refer to this website for the current Terms and Conditions for this
Promotion on
All participants during the term of this Promotion agree to be bound by the following Terms and
1. Promotion:
1.2 The promoter of the Promotion is Samsung Electronics South Africa (Proprietary) Limited,
Registration number: 1994/003872/07 and/or its agencies (“Organizer”).
1.3 The trade-in partner of the Promotion is Regener8 Group Proprietary Limited, Registration
number: 2017/308339/07 and/or its agencies (“Trade-In Partner”)
2. Promotion Period:
2.1. The Promotion will run from the 1 July 2023 (00h00) to 31 July 2023 (23h59) (“Promotion
2.2. The duration of the Promotion may be extended or curtailed at the discretion of the Organizer.
3. Who may enter:
3.1. All participants must:
3.1.1. be citizens of the Republic of South Africa and/or a legal residents of the aforesaid
country; and
3.1.2. be currently residing in the Republic of South Africa at the date of the commencement
of the Promotion Period; and
3.1.3. must be a natural person and be at least 18 (eighteen) years old at the date of the
commencement of the Promotion Period; and
3.1.4. be in the possession of a valid South African identity.
3.1.5. Participation in this Promotion includes the Organizer, their directors, members,
partners, employees, agents, consultants, any other person who directly or indirectly
controls or is controlled by them or any supplier of goods and services in connection
with the Promotion and their spouses, life partners, parents, children, siblings,
business partners or associates if they personally purchased a Promotion Device
for their own personal use. Proof of purchase will be verified at the Organizer’s
3.1.6. Misrepresentation of participants or in store sales representatives will result in the
disqualification of the claim and possible legal action.
4. How to qualify for the Promotion:
4.1. the participant must, within the Promotion Period:
4.1.1. Be a participant in terms of section 3 above;
4.1.2. Must have made a valid purchase of a Samsung Galaxy A54 or A34 (“Promotion
Device”) during the Promotion Period from participating network operators, being
MTN or Vodacom;
4.1.3. The Participant must turn on and activate the Promotion Device as outlined in clause
7 below;
4.1.4. The participant will be required to utilise the IMEI number, as printed on the Promotion
Device packaging of their Promotion Device to apply for a trade-in of their Pre-Owned
device as listed in clause 4.1.5 to qualify for the offer detailed in clause 6 below;
4.1.5. Upon the purchase of the Promotion Device, the participant must trade-in one of the
following Pre-Owned Devices (“Pre-Owned Device”) within the Promotion Period
to qualify for the standard trade-in value:
Device Range: Device Model:
Samsung A Series A12, A12s, A13, A22, A22 5G, A23, A31, A32, A33,
A51, A52 5G, A52s 5G, A53, A71, A72, A73
Apple iPhone 8, 8+, SE (2020), SE (2022)
Huawei Series Nova Y70+, Nova Y90, P Smart (2020), P Smart
(2021), P30 Lite, P40 Lite, P40Lite 5G
4.1.6. The Offer outlined in clause 6 below will only be provided to participants in
respect of Pre-Owned Device(s) that are deemed by the Trade-In Partner
through inspection of the Pre-Owned Device to be a Grade A, B or C device as
per the table below:
Grading: Description:
Grade A Device in full working condition
Grade B Faulty device with physical damage such as scratches, dents, cracks
Grade C Faulty device with damaged or Faulty LCD
Grade D Device that does not turn on or that only turns on with an external power
4.1.7. In the event that the Pre-Owned Device does NOT switch on without a charger
and/or is given a Grade D grading, then the Pre-Owned Device will not qualify for
the Offer.
4.1.8. The grading of the Pre-Owned Device will be at the absolute sole discretion of
the Trade-in Partner and its decision in this regard will be final.
4.1.9. Should the participant return the Promotion Device and cancel their purchase
of the Promotion Device they will no longer qualify for the Offer and the Tradein
Partner will be entitled to claim back the additional value of the Offer paid to
the participant. The additional value would be the value between the Pre-Owned
Device value and the total value paid to the participant.
4.1.10. Proof of purchase will be verified at the Promoter’s sole discretion.
4.1.11. Errors and omissions may be accepted at the Organizer’s discretion. Failure by the
Organizer to enforce any of its rights at any stage does not constitute a waiver of those
4.1.12. It is the participant’s responsibility to ensure that any information which you provide to
the Organizer is accurate, complete, and up to date.
5. Can I qualify more than once for the offer:
5.1. The Promotion is limited to one Pre-Owned Device per Promotion Device purchased, should
there be any dispute in this regard, the Organizer shall be sole adjudicator of the dispute and
the Organizer’s decision shall be final.
5.2. Participants are therefore limited to only trading in one Pre-Owned Device to qualify for an offer
for one Promotion Device.
6. Offer:
6.1. The Promotion will afford the participant, an offer as per the below subject to the provisions of
clause 4 and clause 7.
6.2. Participants will qualify to receive one of the below:
6.2.1 a reduction in their Promotion Device monthly contract payment with Participating
Network Operators.
6.3. How the offer will apply
6.3.2 Participants buying the Promotion Device on contract from a Participating
Network Operator Where the Participant is buying the Promotion Device on contract through one of the
participating network operators, being Vodacom, and trades-in a standard
trade-in device as listed in section 4.1.5 above, device participants may qualify for a
reduction in the monthly contract payment of R100 per month on a 24-month contract
or R60 per month on a 36-month contract dependant on the contract the participants
selects to take for the Promotion Device; or
6.3.3 Should the trade-in of the Pre-Owned Device be unsuccessful at the sole discretion of
the Organizer, the participant will be required to repay the value received directly to the
Trade-In Partner (if the participant applied for the trade-in through the Trade-in Partners
online platform) or the relevant participating retail store (if the participant applied for the
trade-in through a participating retail store). Repayment to be as agreed to in the
agreement signed between the Trade-In Partner and participant upon trade in of the
Pre-Owned Device. Bank charges will apply.
6.4. An unsuccessful trade-in can take place in circumstances where:
6.4.1 the participant receives the trade in value and the Pre-Owned Device has received a
Grade D grading, or the Promotion Device bought by the participant is not made for the
South African market; or
6.4.2 if it has been established through the relevant blacklisting system checks by the Trade-
In Partner that the Pre-Owned Device is not owned by the participant.
6.5. Offer is not transferable. No substitution, cash redemption, or assignment of the offer is
6.6. The Offer may differ from that shown on the promotional material with regard to colour and specs
and same shall be subject to availability and in the Organizer’s sole discretion to select same.
6.7 The above promotional Offer is available on a “while stocks last” basis and the Organizer
cannot be held accountable once the stock of the Promotion Device has been depleted.
6.8 The Organizer reserves the right to change the Offer should they deem necessary, to an offer
of similar economic value.
6.9 Any and all tax implications and liabilities as a result of receiving the Offer will be solely borne
by the participant.
7 Redemption of offer:
7.1 Participants have an option of redeeming the Offer as follows:
7.1.1 redeeming the offer with the Participating Network Operator they purchased the Promotion
Device on contract from.
7.2 Where the participant has bought the Promotion Device at a Participating Network
Operators and elects to redeem the Offer at the same Participating Network
Operators, participant must follow the below steps.
Step 1: Prepare the Pre-Owned Device(s) you are trading-in to be immediately taken to
Participating Retail Partner by:
(1) backing up files and information from the Pre-Owned Device; and
(2) perform a factory reset on the Pre-Owned Device; and
(3) deactivate the Pre-Owned Device from google or iCloud account, and
(4) remove sim and memory cards.
Step 2: hand in your Pre-Owned Device at a Participating Retail Partner for it to be graded
in accordance with clause 4.1.5.
Step 3: Once participants receive the trade-in value of their Pre-Owned Device by the
Participating Retail partner, the participant must agree to the terms and conditions
of the Participating Retail Partner’s trade-in agreement.
Step 4: Participants will provide their personal details to be added to the trade-in
agreement for the sale of their Pre-Owned Device(s).
Step 5: The final trade-in amount value, will be paid by the Participating Retail Partner to a
participant by way of a discount on current purchases made together with the
Promotion Device or a gift voucher from the particular Participating Retail Partner.
Participating Retail Partner has sole discretion in terms of clause 6.3.1.
Step 6: Participants must turn on the Promotional Device and perform the following steps
before leaving the Retail Partner’s store:
(1) Turn on the Promotional Device;
(2) Select the desired Language on the Welcome screen and select Start;
(3) Review and accept the End User License Agreement and select Next;
(4) Connect to a WiFi or use a SIM card that has internet connectivity;
(5) Once you are on the “Getting your Phone ready” screen, you have completed the
required steps.
8 Limitation of Liability:
8.1 To the extent permitted by Consumer Protection Act and any other applicable law:
8.1.1 The participant hereby indemnifies the Organizer against any direct, indirect, special,
incidental, consequential or punitive damages or loss of any kind regardless of how
this was caused, and whether it arose under the law of contract or delict or otherwise,
because of the participant’s entrance to the Promotion.
8.1.2 the Organizer excludes all warranties (express or implied), representations and
liabilities regarding this Promotion (other than for death or personal injury caused by
its negligence and/or fraud).
9. General
9.1. Data charges may be incurred by the participant during the redemption process of the Offer and
the Organizer will not be responsible for any such costs. Network rates apply.
9.2. Cost associated with redemption process of the Offer will be for the participants and the
Organizer will not be responsible for any such costs.
9.3. The Organizer accepts no responsibility for entries lost, misdirected, illegible, incorrect
information, late, mutilated or altered. Entries that do not comply with these Terms and
Conditions will be disqualified.
9.4. All personal information exchanged with the usage of third party applications will not be
monitored or controlled by the Organizer. The participant bares the responsibility to ensure that
it is aware of the terms and conditions applicable to usage of 3rd party applications. The
participant understands and agrees to indemnify the Organizer from all liability arising from
whatsoever nature.
9.5. In accordance with the confidentiality policies and practices of the Organizer, none of the entry
details of any participant in this Promotion will be disclosed or used by the Organizer for any
purposes other than for entry into the Promotion and in accordance with clause 9.7 below.
9.6. Participants acknowledge and accept that the Organizer shall utilise a third party (the
“Organizer’s authorized agent/s”) to contact the participant, in the event that the participant
qualifies for the Promotion, and to arrange delivery of the Offer, where applicable. In order to
affect the contacting and delivery process, the Organizer shall provide the participant’s
information to such third party.
9.7. By participating in the Promotion, the participants agree that the Organizer and its affiliates may
contact the participants via email and through social media platforms to deliver marketing
communications regarding their products and promotional activities, provided that the
Participants are given the opportunity to opt-out of receiving marketing communication at any
time via the appropriate opt-out mechanisms provided by the Organizer for such purpose. The
Organizer may also use the personal data collected from the participants as described in the
Privacy Policy accessible at and that such use may include transfers to the
Organizer’s affiliates and third party service providers in any country. Details of participants will
not be used by the Organizer for Samsung related communication should the participants optout
to receive further communication from the Organizer.
9.8. Information regarding the Promotion that is published on authorized advertising material will
also form part of the Terms and Conditions of the Promotion. In the event however, of any
conflict between the advertising material and these Terms and Conditions, these Terms and
Conditions will prevail.
9.9. The Organizer may in their sole discretion amend these terms and conditions at any time,
without notice, and such amendments shall be deemed to have taken effect from the date of
publication of the revised terms and conditions on the website
9.10. The onus rests on the participant to constantly check the website for updates to the terms and
9.11. If this Promotion is interfered with in any way or is not capable of being conducted as reasonably
anticipated due to any reason beyond the reasonable control of the Organizer, including but not
limited to technical difficulties, unauthorized intervention or fraud, the Organizer reserve the
right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or
(b) to modify, suspend, terminate or cancel the Promotion as appropriate, subject to the
approval of relevant regulatory authorities.
9.12. Save as permitted by Law, the Organizer reserves the right to cancel, suspend or terminate this
Promotion, without notice at any time, and such cancellation, termination or termination shall be
deemed to have taken effect from the date of publication on the trade in website
9.13. No liability shall lie against the Organizer in favour of any participant, participant(s) and/ or third
party arising from such cancellation, suspension or termination. Therefore, the participant
waives his/her right which they may have against the Organizer and hereby acknowledge that
they will have no right of recourse or claim of any nature whatsoever against the Organizer.
9.14. This Promotion is governed by these Terms and Conditions, as well as those of the relevant
authorized Participating Retail Stores, associated with this Promotion.
9.15. Any dispute or claim arising out of or in connection with the Promotion shall be governed by
and construed in accordance with the laws of South Africa.
9.16. The Organizer accepts no liability or responsibility, whether occasioned by any circumstance
not foreseeable and not within its reasonable control for late or delayed delivery of the offer
owing to, but not limited to, stock unavailability, strike, lock out, destruction of offer on route by
any means, any civil commotion or disorder, riot, threat of war, any action taken by
governmental authority or public authority of any kind, fire, explosion, storm, flood, earth quake
or other acts of God.
9.17. If part or all of any clause of these Terms and Conditions is illegal, invalid or unenforceable:
9.17.1. It will be read down to the extent necessary to ensure that it is not illegal, invalid or
unenforceable, but if that is not possible;
9.17.2. It will be severed from these Terms and Conditions and the remaining provisions of
these Terms and Conditions will continue to have full force and effect.
10. Consumer Protection Act:
10.1. To the extent that the Terms and Conditions or any goods or services provided under the Terms
and Conditions are governed by the Consumer Protection Act, 2008 (the “Consumer Protection
Act”), no provision of the Terms and Conditions are intended to contravene the applicable
provisions of the Consumer Protection Act, and therefore all provisions of the Terms and
Conditions must be treated as being qualified, to the extent necessary, to ensure that the
applicable provisions of the Consumer Protection Act are complied with.

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