TERMS AND CONDITIONS FOR THE SAMSUNG GALAXY TAB S9 SERIES NATIONAL PROMOTION


Please read this Promotion terms and conditions (“Terms and Conditions”) carefully. Participation
in this Promotion will constitute your agreement to comply with these Terms and Conditions. If you
do not agree with these Terms and Conditions, please do not participate in this Promotion. This
Promotion is only available while Stock lasts. Please refer to this website for the current Terms and
Conditions for this Promotion: https://www.samsung.com/za/offer/
All participants during the term of this Promotion agree to be bound by the following Terms and Conditions:
1. Promotion:
1.1. Samsung Galaxy Tab S9 Series National Offer (“Promotion”)
1.2. The promoter of the Promotion is Samsung Electronics South Africa (Proprietary) Limited,
Registration number: 1994/003872/07 and/or its agencies (“Organizer”).
1.3. “Galaxy Tab S9 Series” shall mean the Samsung Galaxy Tab S9, S9+ and S9 Ultra
1.4. “E-Store” shall mean the Samsung online store available on www.samsung.com/za
2. Promotion Period:
2.1 The Promotion will run as follows:
2.1.1 For Vodacom and associated dealer stores the Promotion Period will be from 7th of August
2023 [00:00] to 9th of October 2023 [23:59];
2.1.2 For MTN and associated dealer customers the Promotion Period will be from 1st of August
2023 [00:00] to 30th of September 2023 [23:59];
2.1.3 For Cell C and associated dealer customers the Promotion Period will be from 1st of August
2023 [00:00] to 17th of October 2023 [23:59];
2.1.4 For National retail channels and online channels excluding FNB connect from 1st of
August 2023 [00:00] to 30th of September 2023 [23:59]; and
2.1.5 For Samsung online store (E-Store) from 3rd of August 2023 [08:00] to 30th of September
2023 [23:59].
2.2. The Redemption Period will be as per below:
2.2.1 For Vodacom and associated dealer customers the Redemption Period will be from 7th of
August 2023 [00:00] to 23rd of October 2023 [23:59];
2.2.2 For MTN and associated dealer customers the Redemption Period will be from 1st of August
2023 [00:00] to 14th of October 2023 [23:59];
2.2.3 For Cell C and associated dealer customers the Promotion Period will be from 1st of August
2023 [00:00] to 31st of October 2023 [23:59];
2.2.4 For National retail channels and online channels excluding FNB connect from 1st of
August 2023 [00:00] to 14th of October 2023 [23:59]; and
2.2.5 Participants who purchase the Galaxy Tab S9 Series from the Samsung online store (EStore)
will not be eligible to redeem the Offer via Samsung Members, as the gift (Premium
Keyboard Cover and 45W Super-Fast Charger) will be added to their cart automatically
at check out.
2.2.6 No redemptions for purchases from FNB connect will be accepted since they are
not part of this redemption campaign.
3. Who may enter:
3.1. Where the participant is a natural person, that participant must:
3.1.1. be a citizens of the Republic of South Africa and/or legal residents of the aforesaid
country;
3.1.2. be currently residing in the Republic of South Africa at the date of the commencement of
the Promotion Period;
3.1.3. be a natural person and be at least eighteen (18) years old at the date of the
commencement of the Promotion Period;
3.1.4. be in the possession of a valid South African identity.
3.1.5. have made a valid purchase of a Samsung Galaxy Tab S9 device with a valid IMEI
number, purchased within the Republic of South Africa from an authorised network
operator.
3.1.6. have made a valid purchase of a Samsung Galaxy Tab S9 Series device with a valid IMEI
number, purchased within the Republic of South Africa from an authorised retail outlet,
network operator or online store (excluding FNB connect) at retail selling price.
3.1.7. be in the possession of a valid Proof of Purchase with verifiable details such as IMEI
number, outlet from which the device was purchased from, and in certain cases, the name
of the purchaser.
3.2. Participation in this promotion does include the Organiser, their directors, members, partners,
employees, agents, consultants, any other person who directly or indirectly controls or is controlled
by them or any supplier of goods and services, if they personally purchased a Samsung Galaxy
Tab S9 Series for their own personal use. Proof of purchase will be verified at the Organizer’s
discretion.
3.3. Where the participant is a business (which for the purposes of these Terms and Conditions
shall include a Trust), that participant must:
3.3.1. be duly registered and incorporated or otherwise lawfully established in the Republic of
South Africa and not restricted in terms of its constitutional documents from participating
in the Promotion, with a domicilium address situated within the Republic of South Africa;
3.3.2. be represented by a duly authorized individual (the “Representative”) who currently
resides in the Republic of South Africa at the date of the commencement of the Promotion
Period,
3.3.3. the Representative must be at least 18 (eighteen) years old at the date of the
commencement of the Promotion Period.
3.3.4. By entering, they confirm to be the appointed person responsible for claiming the Offer
on behalf of the organization.
3.3.5. Follow the redemption steps outlined in clause 7.1.3.
3.4. Misrepresentation of participants or in store sales representatives will result in the disqualification of
the claim and possible legal action.
4. How to qualify for the Promotion:
4.1. The participant must, within the Promotion Period:
4.1.1. Be a participant as set out in clause 3 above;
4.1.2. have made a valid purchase of a Samsung Galaxy Tab S9 Series with a valid IMEI
number, purchased within the Republic of South Africa from an authorised network
operator.
4.1.3. have made a valid purchase of a Samsung Galaxy Tab S9 Series with a valid IMEI
number, purchased within the Republic of South Africa from an authorised retailer,
network operator or online retailer at retail selling price. This excludes purchases from
FNB Connect.
4.1.4. be in the possession of a valid Proof of Purchase with verifiable details showcasing
purchase details as per point 4.1.2 or 4.1.3 above including device IMEI number.
4.1.5. have downloaded the Samsung Members Application from the Samsung Galaxy Store or
Google Play Store on their Galaxy Tab S9 Series device and be a registered subscriber
of the Samsung Members Application managed by the Organizer.
4.1.6. where the participant is a business, the Representative will be required to email the
required documents to the dedicated B2B promotions email address
Samsungb2b.promotions@isonxperiences.com as set out in clause 7.1.3.
5. Offer:
5.1. The Promotion will afford the participant the opportunity to receive the below corresponding gift
(“Offer”):
5.1.1. Where the participant purchased one Galaxy Tab S9 the participant will receive one (1) set of
a Premium Keyboard Cover (EF-DX715UBEGWW) and one set (1) of a 45W Super-Fast
Charger (EP-T4510XBEGWW).
5.1.2. Where the participant purchased one Galaxy Tab S9+ the participant will receive Premium
Keyboard Cover (EF-DX815UBEGWW) and one set (1) of a 45W Super-Fast Charger (EPT4510XBEGWW).
5.1.3. Where the participant purchased one Galaxy Tab S9 Ultra the participant will receive Premium
Keyboard Cover EF-DX915UBEGWW) and one set (1) of a 45W Super-Fast Charger (EPT4510XBEGWW).
5.2. The Offer is not transferable. No substitution, cash redemption, or assignment of the Offer is
permitted.
5.3. The Offer is provided on a first come first serve basis and while stocks last. The Organiser cannot
be held accountable once the stock of the promotional Offer has been depleted.
5.4. The Offer may differ from that shown on the promotional material with regard to colour and specs
and same shall be subject to availability and in the Organiser’s sole and absolute discretion to select
same.
5.5. If your claim of the Offer is rejected due to the IMEI number having already been claimed against,
the Organizer does not assume any responsibility or any liability to fulfil the redemption of the Offer.
The Organizer should direct the claim of the Offer back to the place where they purchased the
Qualifying device from.
5.6. Any and all tax implications and liabilities as a result of purchasing the Offer will be solely borne by
the participant.
6. Can I qualify more than once for the Promotion?
6.1. The Promotion is limited to one (1) Premium Keyboard Cover and one (1) 45W Super-Fast Charger
(EP-T4510XBEGWW), per Galaxy Tab S9 Series device purchased (identifiable by the unique IMEI
number) as per clause 5.1 .
6.2. The Promotion is further limited that participants are only allowed to redeem the Offer up to 5 times.
This means participants are limited to 5 purchases of the Galaxy Tab S9 Series and 5
corresponding redemptions of the Offer. Participants will not be allowed to redeem the Offer more
than 5 times on any number of purchases of the Galaxy Tab S9 Series in excess of 5 purchases.
This limitation is excluded from Business-to-Business purchases. As part of the redemption
process Business-to-Business Representatives are required to follow the steps outlined in
clause 3.3.5.
6.3. Should there be any dispute in this regard, the Organiser shall be the sole adjudicator of the dispute
and the Organiser’s decision shall be final.
7. Redemption:
7.1. To redeem the Offer the participant must follow the following steps and/ or instructions:
7.1.1. For Consumer redemption of purchases made from network operators like Vodacom, MTN,
Cell C or National retailers and online retailers (excluding the Samsung online store, and
FNB connect):
Step 1: Purchase and Switch on the Galaxy Tab S9 Series device and connect to the
Internet within the Republic of South Africa during the Promotion Period.
Step 2: Have all current Samsung software updates downloaded and installed from the
settings menu on the Galaxy Tab S9 Series device.
Step 3: Download Samsung Members Application from the Samsung Galaxy Store or
Google Play Store on his/her Galaxy Tab S9 Series device.
Step 4: Register for a Samsung Members account, then click on the “Galaxy Tab S9 Series
complimentary gift” promotional banner in the “Benefits” section of the Samsung
Members Application and follow the prompts.
Step 5: Upload the proof of purchase of their Galaxy Tab S9 Series device and complete
and submit an online form with participant’s details, which form must include
participant’s delivery address and contact information.
Step 6: Upon submitting the online form (referred to in step (5) the participant will receive
an e-mail confirming their submission of the online form was successful. In
the same email, the participant will receive a reference number that must be used
by the participant to escalate any queries pertaining to their submission.
Step 7: Once the Organiser has validated the participant’s online form and proof of
purchase of the Galaxy Tab S9 Series device, the participant will receive a
congratulatory message by way of email.
Step 8: The Organiser will then arrange for delivery of the Offer according to the delivery
details provided by the participant. The participant will be required to provide the
Organiser with a day, time and address to enable delivery of the promotional Offer.
Should delivery not be successful, the Organiser will conduct 3 (three)
delivery attempts over a 3 (three) week period with 1 (one) delivery attempt
per week. After 3 (three) failed delivery attempts the participant will forfeit the
Offer.
7.1.2 For Samsung.com/za Online purchases of the Samsung Galaxy Tab S9 Series device:
Step 1: Purchase the device, from the Samsung Online Store (E-Store) within the
Republic of South Africa during the Promotion Period;
Step 2: Checkout and make payment
Step 3: Receive confirmation of purchase complete/successful
Step 4: Premium Keyboard Cover and the 45W Super-Fast Charger (EPT4510XBEGWW)
will be received with the Galaxy Tab S9 Series at delivery
packed or bundled with the Galaxy Tab S9 Series device.
7.1.3. For redemption of purchases made by Business to Business (including a Trust) customers:
Step 1: Purchase the Galaxy Tab S9 Series devices with valid IMEI numbers within the
Republic of South Africa during the Promotion Period.
Step 2: the Representative to email the required documents to the dedicated B2B
promotions e-mail address:
Samsungb2b.promotions@isonxperiences.com
Required documents include:
• Proof of Purchase
• Excel document with all IMEI numbers (If IMEI numbers are not on the Proof
of purchase)
• Business Registration Certificate (CIPC Document)
• Company Resolution signed by Directors or Letter of authority for claimant
signed by authorised owner/director
• ID copy of authorized person as per point above
• Delivery address
Step 3: Upon submitting the supporting documents to
Samsungb2b.promotions@isonxperiences.com, the participant will receive an
e-mail confirming that their submission was received.
Step 4: Once the Organiser has validated the participant’s submission, the participant
will receive a congratulatory message by way of email.
Step 5: The Organiser will then arrange for delivery of the Offer according to the delivery
details provided by the participant. The participant will be required to provide the
Organiser with a day, time and address to enable delivery of the promotional
Offer. Should delivery not be successful, the Organiser will conduct 3
(three) delivery attempts over a 3 (three) week period with 1 (one) delivery
attempt per week. After 3 (three) failed delivery attempts the participant
will forfeit the Offer.
7.2. No claims Offer in respect of the Galaxy Tab S9 Series device purchased during the Promotion
Period will be accepted or processed after the Redemption Periods have ended as specified
in clause 2.2.
7.3. Participants who encounter any technical issues when redeeming the Offer must contact the
Organizer for assistance by telephone at the following telephone number: +27 (0) 860 726 7864.
7.4. The Organizer accepts no responsibility for entries lost, misdirected, illegible, late, mutilated or
altered. Entries that do not comply with these Terms and Conditions will be disqualified.
7.5. Errors and omissions may be accepted at the Organizer’s sole discretion. Failure by the Organizer
to enforce any of its rights at any stage does not constitute a waiver of those rights.
7.6. It is the participant’s responsibility to ensure that any information provided to the Organizer is
accurate, complete and up to date.
7.7. The Offer can only be redeemed through the Samsung Members Application for participating
individuals and Business to Business Representatives.
7.8. The Offer can only be redeemed through the Samsung Members Application, for applicable
purchases.
7.9. The Organiser will not be responsible for any costs associated with the redemption process of the
Offer.
8. Business Entities
8.1. Where the participant is a Business Entity (which for the purposes of these Terms and Conditions
shall include a Trust), that has purchased multiple Galaxy Tab S9 Series Devices the following
additional provisions shall apply:
8.1.1. by its participation in the Promotion both the participant and the Representative warrant to
and in favour of the Organizer that;
8.1.2. the participant is duly authorized in terms of its constitutional documents to enter into the
Promotion and receive and/or redeem an Offer, should an Offer be awarded to it;
8.1.3. the Representative to email the required documents to the dedicated B2B
promotions e-mail address: Samsungb2b.promotions@isonxperiences.com
Required documents include:
• Proof of Purchase
• Excel document with all IMEI numbers (If IMEI numbers are not on the Proof
of purchase)
• Business Registration Certificate (CIPC Document)
• Company Resolution signed by Directors or Letter of authority for claimant
signed by authorised owner/director
• ID copy of authorized person as per point above
• Delivery address
8.1.4. all internal requirements have been met in order to permit the participation of the participant
in the Promotion.
8.1.5. Agrees that the Offer and or gift items are intended for internal distribution and/or use within
its organisation and is not for resale to any natural persons or other juristic or business
entities (as warranty only applies to initial purchaser);
8.1.6. The administrative person acting on behalf of the participant has the requisite authority to
act on behalf of the participant;
8.1.7. a delivery address for the Offer or Gift items to be delivered for the attention of the
administrative person.
8.2. Where the provisions of the Consumer Protection Act may not apply to the participant, the participant
nevertheless consents to the application of the Consumer Protection Act to it.
8.3. the participant will be required to provide proof of its authority and the authority of the Representative,
to the Organizer upon request. Failure to provide sufficient proof, in the sole and absolute discretion
of the Organizer, shall result in the participant forfeiting any rights or claims that it may have in and
to the Offer and the Promotion.
8.4. Should the participant cancel the purchase of the qualifying devices and return the devices
or exchange it for another device, the participant forfeits the Offer and the Organiser has the right
to claim back the offer.
9. Terms of Delivery:
9.1. Delivery will take place approximately 7 (seven) to 14 (fourteen) working days after validation.
9.2. Organiser does not accept any responsibility for late/non arrivals and/or any damage to the Premium
Keyboard Cover (EF-DX715UBEGWW or EF-DX815UBEGWW or EF-DX915UBEGWW depending
on the Tab S9 series purchased) and 45W Super-Fast Charger (EP-T4510XBEGWW) that may arise
during its delivery to the participant.
9.3. Should the participant fail to supply valid proof of purchase through the Samsung Members
Application, the Offer will be forfeited.
9.4. Sales representatives employed at participating stores may not claim the Offer on behalf of a
purchasing customer. Participants must redeem the Offer on their own behalf.
9.5. Delivery will take place in accordance with Covid-19 regulatory requirements (if any) and on receipt
of the participant’s valid and correct delivery details supplied by the participant through the Samsung
Members Application where the Organiser will arrange for delivery of the Offer. The participant will
be required to provide the Organiser with a day, time and address to enable delivery of the Offer.
Should delivery not be successful, the Organiser will conduct 3 (three) delivery attempts over
a 3 (three) week period with 1 (one) delivery attempt per week. After 3 (three) failed delivery
attempts the participant will forfeit the Offer.
9.6. Should the participant fail to supply correct and valid delivery details upon redemption of the Offer
through the Samsung Members Application, the Offer will be forfeited.
9.7. Delivery will occur by way of courier and the Organizer does not accept any responsibility for late/non
arrivals and/or any damage to the Offer that may arise during its delivery to the participant.
9.8. In the event that the participant is unreachable or fails to claim delivery after 2 (two) attempts to
deliver over a period of 10 (ten) working days it shall be forfeited.
9.9. The participant must present a valid identity document at the time of delivery.
9.10. Deliveries will only be made within the borders of the Republic of South Africa.
9.11. Deliveries will occur from Monday to Friday during regular office hours (08h00 to 17h00) and no
deliveries will be made on public holidays or over the weekends. Delivery may be delayed due to
South African Government regulations imposed as a result of the Covid-19 pandemic (if any).
10. Limitation of Liability:
10.1. To the extent permitted by Consumer Protection Act No 68 of 2008 and any other applicable law:
10.1.1. The participant hereby indemnifies the Organizer against any direct, indirect, special,
incidental, consequential or punitive damages or loss of any kind regardless of how this
was caused, and whether it arose under the law of contract or delict or otherwise, because
of the participant’s entrance to the Promotion.
10.1.2. The Organizer excludes all warranties (express or implied), representations and liabilities
regarding this Promotion (other than for death or personal injury caused by its negligence
and/or fraud).
10.1.3. All personal information exchanged with the usage of third party applications will not be
monitored or controlled by the Organizer. The participant bares the responsibility to ensure
that it is aware of the terms and conditions applicable to usage of 3rd party applications.
The participant understands and agrees to indemnify the Organizer from all liability arising
from whatsoever nature.
11. General:
11.1. In accordance with the confidentiality policies and practices of the Organizer, none of the entry details
of any participant in this Promotion will be disclosed or used by the Organizer for any purposes other
than for entry into the Promotion and in accordance with clause 11.7 below.
11.2. The participant is bound by the Samsung Members application terms and conditions, where more
specifically, only one (1) account per Galaxy Tab S9 Series device is permitted to be registered for
use of the Samsung Members application. Should there be any dispute in this regard, the Organizer
shall be sole adjudicator of the dispute and the Organizer’s decision shall be final.
11.3. The Samsung Members application is downloadable from Galaxy Store and Google Play Store and
it is supported on the Samsung Galaxy Tab S9 Series device. The Organizer reserves the right, at
any time, to verify the validity of participants (including a participant’s identity, age and place of
residence) and to reject any participant who has not agreed to these Terms and Conditions. Errors
and omission may be accepted at the Organizer’s discretion. Failure by the Organizer to enforce any
of its rights at any stage does not constitute a waiver of those rights.
11.4. If this Promotion is interfered with in any way or is not capable of being conducted as reasonably
anticipated due to any reason beyond the reasonable control of the Organizer, including but not
limited to technical difficulties, unauthorized intervention or fraud, the Organizer reserves the right, in
its sole discretion, to the fullest extent permitted by law: (a) to disqualify any participant; or (b) to
modify, suspend, terminate or cancel the Promotion as appropriate, subject to the approval of
relevant regulatory authorities.
11.5. Data charges may be incurred for downloading the Samsung Members application which will be for
the cost and account of the participant. Network rates apply.
11.6. Participants acknowledge and accept that the Organizer shall utilise a third party agent to contact the
participant to arrange delivery. In order to affect the contacting and delivery process, the Organizer
shall provide the participant’s information to such third party agent.
11.7. Details of participants will not be used by the Organizer for Samsung related communication should
the participants opt-out to receive further communication from the Organizer.
11.8. Information regarding the Promotion that is published on authorized advertising material will also
form part of the Terms and Conditions of the Promotion.
11.9. The Organizer may in its sole discretion amend these Terms and Conditions at any time, without
notice, and such amendments shall be deemed to have taken effect from the date of publication of
the revised Terms and Conditions on the Organizer’s website http://www.samsung.com/za/offer/ .
The onus rests on the participant to constantly check the website for updates to the Terms and
Conditions.
11.10. The Organizer reserves the right, at any time, to verify the validity of participants (including a
participant’s identity, age and place of residence) and to reject any participant who has not agreed to
these Terms and Conditions. Errors and omission may be accepted at the Organizer’s discretion.
Failure by the Organizer to enforce any of its rights at any stage does not constitute a waiver of those
rights.
11.11. Save as permitted by law, the Organizer reserves the right to cancel, suspend or terminate this
Promotion, without notice at any time, and such cancellation, suspension or termination shall be
deemed to have taken effect from the date of publication on the Organizer’s website
http://www.samsung.com/za/offer/ . No liability shall lie against the Organizer in favour of any
participant, winner(s) and/ or third party arising from such cancellation, suspension or termination.
Therefore, the participant waives his/her right which they may have against the Organiser and hereby
acknowledge that they will have no right of recourse or claim of any nature whatsoever against the
Organizer.
11.12. This Promotion is governed by these Terms and Conditions, as well as those of the relevant
authorized participating stores, associated with this Promotion.
11.13. Any dispute or claim arising out of or in connection with the Promotion shall be governed by and
construed in accordance with the laws of South Africa.
11.14. To the extent that these Terms and Conditions conflict with the terms and conditions of Samsung
Members application, these Terms and Conditions will take precedence.
11.15. The Organizer accepts no liability or responsibility, whether occasioned by any circumstance not
foreseeable and not within its reasonable control for late or delayed delivery of Offer owing to, but
not limited to, stock unavailability, strike, lock out, destruction of Offer on route by any means, any
civil commotion or disorder, riot, threat of war, any action taken by governmental authority or public
authority of any kind, fire, explosion, storm, flood, earth quake or other acts of God.
11.16. By participating in the Promotion, the participants agree that the Organizer and its affiliates may
contact the participants via email and through social media platforms to deliver marketing
communications regarding their products and promotional activities, provided that the participants
are given the opportunity to opt-out of receiving marketing communication at any time via the
appropriate opt-out mechanisms provided by the Organizer for such purpose. The Organizer may
also use the personal data collected from the participants as described in the Privacy Policy
accessible at www.samsung.com and that such use may include transfers to the Organizer’s affiliates
and third party service providers in any country. Details of participants will not be used by the
Organizer for Samsung related communication should the participants opt-out to receive further
communication from the Organizer. Without derogating from the foregoing, the participants and the
Representatives (where applicable) specifically consent to the collection and processing of their
details and information by the Organizer and their affiliates for the purposes of the Promotion.
11.17. The Organizer may require the participant to be identified and photographed. Photographs may be
published in printed media, or the participant may be required to appear on radio and television when
accepting their Offer and/or after having received their Offer. The participant will be given the
opportunity to decline to the publication of their images and to participate in the Organizer’s marketing
material in so far as it relates to the Promotion.
11.18. Information regarding the Promotion that is published on authorized advertising material will also
form part of the terms and conditions of the Promotion.
11.19. If part or all of any clause of these Terms and Conditions is illegal, invalid or unenforceable:
(a) It will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable,
but if that is not possible; and
(b) It will be severed from these Terms and Conditions and the remaining provisions of these Terms and
Conditions will continue to have full force and effect.
12. Consumer Protection Act:
12.1. To the extent that the Terms and Conditions or any goods or services provided under the Terms and
Conditions are governed by the Consumer Protection Act, 2008 (the “Consumer Protection Act”), no
provision of the Terms and Conditions are intended to contravene the applicable provisions of the
Consumer Protection Act, and therefore all provisions of the Terms and Conditions must be treated
as being qualified, to the extent necessary, to ensure that the applicable provisions of the Consumer
Protection Act are complied with.

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