Terms & Conditions

Chatz Cellular (Pty) Ltd (“Chatz Connect”) is running the Huawei P20 Lite Win R5000 Cash (“the Competition”) where customers sign up a new contract on the Huawei P20 Lite device at any Chatz Connect stores stand a chance to win R5000 cash.

All participants during the term of the Competition agree to be bound by the following Terms and Conditions:

  1. The Competition runs from 1 April 2019 and ends at 12h00 midnight on 6 May 2019 (“end date”). Any entries received after the closing date will not be considered for the competition.
  2. One lucky entrant stands a chance of winning R5000 cash.
  3. Chatz Connects decision is final.
  4. To enter: successfully (processed and approved) activate a new contract with the Huawei P20 lite device. from 1 April 2019 and ends at 12h00 midnight on 6 May 2019 (“qualifying contract”) at all Chatz Connect stores (“participating stores”).
  5. Cash sales, upgrades or migrations do not qualify to be entered and will be excluded from winning in this Competition.
  6. The winners will be randomly selected from all eligible entries which meet the requirements set out in these Terms and Conditions.
  7. Each qualifying new contract as stipulated in clause 3 above constitutes one (1) entry into the Competition.
  8. Only entries received during the Competition period as stipulated in clause 1 above will qualify as potential winners.
  9. The Competition is only open to natural persons 18 years or older. Entries received from business accounts held by legal persons (amongst other Corporates and SMEs, etc.) are excluded from participating and winning in the Competition.
  10. Participants must be in possession of a valid SA identity document or valid permanent residence permit valid for a period exceeding 12 (twelve) months for the Republic of South Africa and valid at the end date of the Competition.
  11. The selected winners must be able to identify themselves (in a manner determined by Chatz Connect) as the qualifying entrants to the Competition and must comply with the required validation procedure to claim the prizes.
  12. The selected winners must have complied with these Terms and Conditions to enter and be on an active, qualifying contract with no accounts held with Vodacom being in arrears to be eligible to win the prize.
  13. There are no additional charges for participating in the Competition.
  14. All risks and ownership of the prize shall pass to the winner on transfer/delivery thereof and hence all Chatz Connect obligations regarding the Competition as well as regarding the prize shall terminate. Chatz Connect will advise of arrangements in respect of the prize distribution at the time of contacting the selected winner.
  15. Notwithstanding the fact the prize vests on the winner immediately upon the determination of the results, any prize that remains unclaimed/ undeliverable after a month of transfer or no reasonable effort is made on the part of the winners to claim the prize despite having been advised of the results of the Competition will be forfeited.
  16. The winner will be contacted during working hours (08h00 to 17h00) by phone on or after the draw date, using the cell phone number associated with his/ her entry into the Competition.
  17. Chatz Connect will use reasonable efforts to contact the winner telephonically on the contact details used to participate in the Competition. Chatz Connect shall attempt to contact the winner for a period of 2 (two) working days after his/ her name has been drawn and verified as a winner.
  18. Should a participant not be available on the contact number during the timeframe stipulated or reject, forfeit or decline acceptance of the prize, that person’s right to the prize will be deemed to have been waived and the prize will be forfeited. Chatz Connect reserves the right to then award the prize to the next selected entrant.
  19. The claim for the prize will be subject to security and validation, failing which the winner will forfeit the prize and the prize will be awarded to the next selected qualifying entrant.
  20. If a winner cannot accept the prize for any reason whatsoever, the prize will be awarded to the next selected qualifying entrant.
  21. Chatz Connect reserves the right to withhold any prize until it is satisfied that the claim by the winner is valid.
  22. In the event that the user of the mobile phone (i.e. the participant in the Competition) is not the person that is responsible for payment of the qualifying contract/ existing qualifying contract, then the prize will be awarded to the person that is the account holder and responsible for payment of the qualifying contract/ existing qualifying contract.
  23. Only entrants who are using SIM cards that have been RICA registered are eligible to win the Competition. Each owner of a SIM card(s) is responsible to comply with South African law by RICA registering their SIM cards.
  24. Chatz Connect shall request the winner’s consent in writing to their image and/or likeness being used and published by Chatz Connect in connection with the Competition for a period of 12 (twelve) months after they have been announced as winners. The winner may decline the use of his/her image and/or likeness by Chatz Connect.
  25. The winner’s names and location may be displayed Chatz Connect Social Media Assets as well as on screens/in store TV within Chatz Connect Approved sales channels.
  26. The prize is not transferable or exchangeable.
  27. The judges’ decision on any aspect of the Competition including the allocation of the prize will be final and binding and no correspondence will be entered into.
  28. In the event of a dispute regarding any aspect of the Competition and/or the Terms and Conditions, Chatz Connects decision will be final and binding and no correspondence will be entered.
  29. User data collected via the Competition will not be used for any other purpose than for the Competition only.
  30. User data collected via the entry for this Competition will be stored for as long as it is legally required to and in accordance with Chatz Connects Privacy Policy. If there is no legal requirement, the collected information will only be stored for as long as it is needed.
  31. Employees, directors and agents of Chatz Connect and all participating stores, their immediate families, life partners, business partners and associates and any person directly involved with the sponsoring, devising, production, management or marketing of this Competition are not eligible to participate in this Competition.
  32. The duration of the Competition may be extended or curtailed at the discretion of Chatz Connect.
  33. Chatz Connect is not liable for any technical failures affecting participation and / or prize redemption process of the Competition.
  34. Chatz Connect shall not be liable for taxes or any costs incurred by the winners for entering the Competition or in claiming the prize.
  35. Neither Chatz Connect nor any other person or party associated with the Competition, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Competition, shall be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Competition or from claiming the prize or after claiming the prize.
  36. In addition, neither Chatz Connect nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating and/or prize redemption process of the Competition.
  37. If Chatz Connect is required by law to alter or cancel any aspect of the Competition or to terminate it because of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Competition being offered, with immediate effect and without notice. In such event all entrants hereby waive any rights which they may have against Chatz Connect and its associated companies, agents, contractors and/or sponsors.
  38. Chatz Connect may refuse to award the prize if these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Chatz Connect is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify that they are rejected.
  39. All information relating to the Competition which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
  40. Chatz Connect Reserves its rights pertaining to any winners who may default on account – standard terms & conditions for remedy per Chatz Connect contract & upgrade application documentation.